Got a Letter or Notice from the IRS?

Here are the next steps

When the IRS needs to ask a question about a taxpayer’s tax return, notify them about a change to their account, or request a payment, the agency often mails a letter or notice to the taxpayer.

If you get ANY type of letter from the IRS in the mail, we ask you to upload a photocopy of the notice to your client portal – even if you are able to address the issue on your own.


After uploading a copy of the notice to your portal, the IRS suggests you follow these steps:

  1. Read the letter carefully.

  2. Most IRS letters and notices are about federal tax returns or tax accounts. Each notice deals with a specific issue and includes specific instructions on what to do. Review the information.

  3. Take any requested action, including making a payment.

  4. Reply only if instructed to do so.

  5. Let the IRS know of a disputed notice.

  6. Keep the letter or notice for your records.

  7. Watch for scams.

  8. The IRS will never contact any taxpayer using social media or text message. The first contact from the IRS usually comes in the mail. Taxpayers who are unsure whether they owe money to the IRS can view their tax account information on IRS.gov.

More information:

Understanding Your IRS Notice or Letter Tax Topic 651, Notices – What to Do Tax Topic 653, IRS Notices and Bills, Penalties, and Interest Charges Tax Topic 654, Understanding Your CP75 or CP75A Notice Request for Supporting Documentation Tax Scams/Consumer Alerts

om If you have any questions, please email our team at Collom CPA at: teresam@tx-cpa.com .